javad25
Standard
Posts:
3
Posted 2016-12-25 at 12:16
$ 8 Bitcoin account for about two days before I got on deposit but my account balance did not increase
After a day of site support team still did not send a response.

Plz help me
       
lavi2001
Moderator
Golden
Posts:
127
Posted 2016-12-25 at 12:19
Well if you already sent a support ticket then why don't you wait for them to reply please keep patience mate sometimes like these kind of problems may occur.
And you did made a post about the same issue please refrain from doing that or you may end up getting banned for spamming
       
deathreason
Super Moderator
Elite
Pioneer
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8762
Balance:
$5.44070
Received:
$222.17000
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135
Posted 2016-12-25 at 13:51
Quote: javad25
$ 8 Bitcoin account for about two days before I got on deposit but my account balance did not increase
After a day of site support team still did not send a response.

Plz help me


Hello,

I have already reply to you in tjhis topic below

Click Here

If you send a support ticket then you have to wait for a reply.

Please do not open more topics about this situation once you haven't a reply in your support ticket yet

Best regards
       
sam
Staff-Support
Golden
Pioneer
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1173
Balance:
$0.00100
Received:
$0.00000
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1
Posted 2016-12-30 at 18:50
Hi, here is Sam,
The funds have been added two days ago. Being a blockchain error on theirs API the funds have not added automatically and as soon you have providen the transaction ID we found your transaction and your funds have been added manually to your account.

Enjoy using our services and we are waiting you more often on the forum community.




SAM
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